MASS Client Feedback Form

Closed 31 Dec 2022

Opened 4 Oct 2022


The Medical Aids Subsidy Scheme (MASS) is a government organisation that provides funding for equipment such as spectacles, continence aids and wheelchairs to people who are eligible. MASS is based in Brisbane and Townsville but provides a service to everyone living across Queensland.

We would like to know what you think of our service - what we are doing well in and how we can do better.

To do the online Feedback Form, scroll to the bottom.

If you need to print the Feedback Form, visit this site: 

MASS Client Feedback Form (






Why your views matter

What you think really matters to us.  Please tell us everything, both good and bad.

Please only complete this online feedback form if you want to.

We are not collecting any personal information. The forms are anonymous.

Information collected will be stored securely and within Australia.

Thank you.


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